Troubleshooting

How do I verify that I am connected & fully protected by BoxPN?
In order to determine if your device is connected to the BoxPN VPN servers, please follow the steps below: Start your VPN client, and connect to...
Mon, 7 Sep, 2015 at 7:47 PM
My IP address is not changing when connected to Boxpn's servers when using OpenVPN
If your VPN client is connecting to our servers (IE. The status icon changes from Red to Green), but the IP address or location you appear to be online from...
Tue, 7 Apr, 2015 at 6:30 AM
Windows - OpenVPN GUI Log
If you are experiencing connection issues with your OpenVPN application, please send us the activity log for us to quickly identify the problem and send you...
Mon, 7 Sep, 2015 at 7:51 PM
Windows - Viscosity Log
If you are experiencing connection issues with your Viscosity application, please send us the activity log for us to quickly identify the problem and send...
Sun, 15 May, 2016 at 9:37 PM