FAQ

Find answers to Boxpn's most frequently asked questions here.

What is a VPN and How Does BoxPN Work?
A VPN (Virtual Private Network) extends a private network across the Internet.  It enables your computer or network-enabled device to send and received data...
Mon, 8 Jun, 2015 at 6:04 PM
How do I reset my BoxPN password?
If at anytime you have forgotten or lost the password for your BoxPN account; you can always request a password reset here: https://boxpn.com/, and select t...
Fri, 5 Jan, 2018 at 12:52 PM
What payment options does BoxPN accept?
BoxPN is pleased to offer a variety of payment options that meets the needs of users from all around the world.  Please see below for the list of form...
Tue, 22 Sep, 2015 at 5:01 PM
Which protocols does BoxPN support?
BoxPN supports OpenVPN, PPTP, L2TP, and SSTP protocols. Please visit Getting Started with BoxPN for detailed information pertaining to your operatin...
Tue, 22 Sep, 2015 at 5:02 PM
Does BoxPN log user data?
BoxPN only stores your email address and username. We do NOT log any of the following information: Your location, internal IP address, or r...
Mon, 8 Jun, 2015 at 6:19 PM
Can I use BoxPN on multiple devices?
Yes!  Your BoxPN subscription enables you to have 5 connections simultaneously. It is possible to use the same account and have up to 5 simultaneous con...
Sat, 5 Jan, 2019 at 5:40 PM
Can I use BoxPN to access TV and IP restricted content from other countries?
BoxPN enables you unrestricted access while in another travelling in another country, or while at home and trying to access content without receiving the in...
Mon, 8 Jun, 2015 at 6:47 PM
Can I use BoxPN for uploading & downloading torrents?
BoxPN is the ideal solution for keeping all of your torrent activity private and anonymous at all times. By using BoxPN; your torrent activity is co...
Mon, 8 Jun, 2015 at 7:10 PM
Do you offer free trials?
BoxPN proudly offers a full refund within seven (7) days of your purchase if you are not fully satisfied with our services. BoxPN is pleased to...
Mon, 8 Jun, 2015 at 7:27 PM
How Do I Cancel My BoxPN Subscription?
If you wish to cancel your BoxPN subscription at any time; please see below for instructions based on your method of payment.   Stripe: To stop future r...
Wed, 23 Aug, 2017 at 2:18 PM